Service Engineer

Our client is a leading supplier of equipment, engineered solutions and services to the plastics industry.

Work Location: Jakarta

Artemis is now seeking for a Service Engineer with at least 5 years of working experience.


  • Respond to any requirement in the specific areas of Injection and Blow Moulding, Extrusion, and PET Preforms.
  • Installation, commissioning and start-up of company’s product in Asia Pacific countries.
  • Troubleshoot and maintain company’s products, able to recommend customers for proper and effective spare parts.
  • Cooperate with sales, sales admins, and project engineers, sharing information and details of ongoing project activities.
  • Cooperate with service manager, sharing issues experienced, actions performed and technical considerations.
  • Compile daily service reports for cases assigned in company’s network, describing performed activities and duration of each, and promptly uploading it in the system once completed.
  • Evaluate and update installation works and service works progress.
  • Prepare and supervise an installation site prior to begin installation activities.
  • Follow and update if everything is in line according to documentation (ex.: Flowsheets, Layouts, Packing lists, el.diagrams)
  • Supervise and manage sub-contractor’s activities (mechanical and electrical installations)
  • Report any unscheduled waiting time due to material missing or third parties delay, eventual extra costs encountered during the installation.
  • Evaluate and report of any lack or excess of material (if any) present in installation site.
  • Manage and execute installation/start-up activities, work progress report to service manager and to project manager.
  • Monitor and optimize system’s performance during start-up, making sure are in line with company’s standards
  • Provide technical trainings to customer (operational and theoretical)


  • Indonesian nationality
  • At least a BSc in Electrical / Mechanical / Mechatronic Engineering or related fields such as Process control,
  • Instrument & Automation system.
  • Special considered if experience in PLC Troubleshooting, PLC commissioning and software engineering & programing.
  • Good communication and command in English. (TOEIC > 650)
  • Service mindset, able and willing to work under time pressure with quality of work.
  • Work planning skill, logical thinking for troubleshooting a problem.
  • Able to travel in Asia Pacific and Europe.
  • Available to work during weekend, if required (not every weekend)

Apply Now​

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