Head of Operations

Our client is proving Online Shopping Platform

Location: Bangkok, Thailand

Artemis is now seeking for a Head of Operations with at least 4 years of working experience

Responsibilities:

  • Lead and mentor the team of 30+ people across three departments (logistics, content, customer service)
  • Control and optimize unit economics of all business operations
  • Optimize logistics model to achieve the target level of efficiency
  • Identify operational weaknesses and ensure scalability of all processes
  • Plan fleet capacity to ensure operations will enable achieving business targets
  • Drive improvement projects across the organization
  • Drive analysis on important strategic decisions such as expansion planning
  • Create and implement an end-to-end customer experience strategy
  • Cooperate closely with tech, marketing, and business development teams to ensure operations enable achieving business targets

 

Qualifications:

  • Bachelor’s degree from a top university is required
  • Thai nationals with proficiency in English and Thai are preferred
  • 4+ years of experience of operations/ business intelligence/finance/ strategy or related; start-up experience is strongly preferred.
  • Excellent Excel and data analysis skills is a must, experience with Tableau/other BI tools is a plus
  • Hands-on approach, ready to work in a fast-paced start-up environment
  • Great stakeholder and project management skills
  • Attention to detail
  • Demonstrated leadership on projects and initiatives at your organization
  • Knowledge of six sigma/lean management is a plus

Apply Now​

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